Enterprise B2B SaaS

Aloha Smart Manager

Leading UX design coordination across Labor, Reporting, Inventory, Sales, and Admin pods while architecting cross-product frameworks for enterprise restaurant operations.

Lead UX Designer 6 Months B2B SaaS Figma, FigJam, UserTesting

PLACEHOLDER: Smart Manager dashboard showing multi-pod overview with Labor, Reporting, Inventory, Sales, and Admin navigation

Quarterly resource planning showing designer allocation across epics and pods

Quarterly resource planning showing designer allocation across epics and pods

Electronic communications framework architecture showing template structure and data flow patterns

Electronic communications framework architecture showing template structure and data flow patterns

5-Pod Coordination

Unified design leadership across Labor, Reporting, Inventory, Sales, and Admin product teams.

Cross-Product Frameworks

Built electronic communications, reporting, and navigation integration patterns.

Feature Architecture

Directly architected Sales and Inventory pod features from concept to specification.

Reporting framework showing data aggregation patterns across Labor, Inventory, and Sales

Reporting framework showing data aggregation patterns across Labor, Inventory, and Sales

High-level navigation flows showing how different personas access reporting data

High-level navigation flows showing how different personas access reporting data

Decision tree framework for organizing system configurations across platform elements

Decision tree framework for organizing system configurations across platform elements

The Process

As Lead UX Designer for Aloha Smart Manager, I coordinated design work across 5 independent product pods — Labor, Reporting, Inventory, Sales, and Admin — each with their own product managers, engineers, and roadmaps. The challenge was maintaining system-wide design coherence while each pod moved at its own pace.

I built three critical cross-product frameworks: electronic communications (pod-to-pod data exchange), reporting integration (multi-pod data aggregation), and cross-product navigation (context-preserving flows between pods). These frameworks became the foundation for all subsequent cross-pod features. Designing communication patterns across 5 product pods required understanding how each team's workflow language translated across boundaries.

Beyond coordination, I took direct ownership of feature architecture for the Sales and Inventory pods, including integration between Smart Manager's "Recipes" feature and Aloha Menu's sales items. The modular patterns I established enabled future pod additions without architectural rework.

PLACEHOLDER: Pod coordination diagram showing 5 pods with design alignment flows

Pod coordination diagram

PLACEHOLDER: Cross-product integration framework showing data flows between pods

Cross-product integration framework

PLACEHOLDER: Feature architecture for Sales and Inventory pod interconnections

Sales & Inventory feature architecture

Impact

5 Pods

Design Coordination

3 Frameworks

Cross-Product Integration

Platform

Design System Contributions

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