Mike Ortega
Senior User Experience Designer & Strategist
As a senior user experience designer and strategist, my driving passion is to create digital experiences that feel both seamless and fundamentally human. I believe that the most complex challenges are best solved in a truly collaborative environment, where diverse perspectives lead to breakthrough solutions. For me, success is about more than just a beautiful interface; it's about creating products that genuinely delight users while delivering measurable business value.
Selected Projects
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Aloha Menu Management
Lead UX Designer for a next-generation restaurant menu management system.
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Progressive Web App
Successfully designed and launched a new platform-agnostic progressive web app.
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NCR Voyix
Senior User Experience Designer, Strategist | Aug 2021 - Present
- Lead UX Designer for Aloha Menu, a next-generation restaurant menu management system.
- Lead UX strategist for the next-generation cloud back office (SaaS) platform team.
- Contributed to the design and architecture of a next-generation cloud back office (SaaS).
USAA
UX/UI Designer Senior | Apr 2020 - Aug 2021
- Successfully designed and launched a new platform-agnostic progressive web app.
- Contributed to internal design language system creation and documentation.
- Conducted workshops and synthesized research for presentation.
Kinetic Theory
User Experience Designer | Oct 2019 - Apr 2020
- Contributed across a variety of product types including fintech, IoT, and mobile delivery.
- Created wireframes, workflows, and design specs for multiple projects.
- Utilized user feedback research to improve and iterate designs.
Education
Vermont College of Fine Arts
MFA Graphic Design | Awarded Oct 2017
The University of Texas Rio Grande Valley
BFA Graphic Design | Awarded Aug 2015
About Me
Core Skills
- Design: Service Design, User Flows, Wireframing, UI/UX Design, Design Systems, Accessibility Standards (WCAG), Information Architecture, Visual Design
- Prototyping: Rapid Prototyping, High-Fidelity Mockups, Interactive Prototypes, Clickable Wireframes
- Research & Strategy: Qualitative & Quantitative Analysis, A/B Testing, Usability Research, User Interviews, Workshop Facilitation, Competitive Analysis, Persona Development, Journey Mapping
Some Tools I Use
Figma, Theydo, Sketch, Invision, Zeplin, Miro, Mural, JIRA, Proto.io, Adobe Creative Suite, Microsoft Office Suite, Google Docs, Apple Docs.
Get In Touch
I'm always open to discussing new projects or opportunities. Feel free to reach out!